Reporting to: Responsible Individual, Homes Manager/Deputy Manager.

Responsible for: The wellbeing and safety of the young person in your care.

The holder of this post must hold a minimum of the QCF Level 3 in Children and Young People and be working on or prepared to work towards the QCF Level 4 & 5 in Children and Young People Management, if not already attained.

The role is a trainee position. This will be made up of a mixture of the current Team Leader responsibilities whilst also learning and being experienced to Manager/Deputy Manager duties, during the course of the role. It doesn’t have a timeframe; however, the competency will be continually reviewed to ensure suitability to the role and targets will be set during routine supervision and meetings with Managers & Responsible Individual.

Main Duties

·       To continue leading your team on a rota basis, however a variation will be made to your Sunday hours, being replaced with the equivalent hours of protected office time during weekdays. These hours will be arranged directly with your manager.

·       To provide leadership and positive role modelling to your team at all times.

·       To support the Homes Manager and Deputy Manager in the efficient and safe operational functioning of the home.

·       To support the out of hours operation of the home, by participating in on call duties as required in company policy.

·       To support the manager with additional administration duties and production of critical documentation as required.

·       To complete supervisions and appraisals with care staff in order to support the development of the individual and the service.

·       To be accountable and responsible for the safety and wellbeing of all children, staff and environment, in the absence of the manager.

·       To undertake handovers and ensure that all medication and finances are accounted for daily.

·       To lead the shift and effectively delegate duties to the staff team, in line with all live plans, assessments or policies.

·       To support the manager in recruitment, induction and disciplinary procedures as required.

·       To encourage, mentor and support all staff members.

·       To follow the Personal Plan and individual assessments of each young person.

·       To support the young person in daily tasks such as cooking of meals, cleaning, monitoring of hygiene, leisure activities and basic life skills.

·       To assist with the day-to-day running of the home and ensure a high standard of hygiene and safety.

·       To assist young people to maintain positive contact with their families, friends, and other significant people, as identified in the young person’s Personal Plan.

·       To support, advise and monitor young people’s health and wellbeing.

·       To encourage and support young people in expressing their views, wishes and concerns.

·       To assist young people to develop appropriate behaviour using encouragement, praise, rewards, and role modelling.

·       To provide care, which is consistent with the services Statement of Purpose.

·       To create reports, plans and assessments on behalf of the company.

·       Directly liaise with stakeholders to continue the development of the service.

·       To attend professional meetings and case reviews on behalf of the company.

·       To complete annual appraisals, lead team meetings, disciplinary procedures and recruitment programs.

·       To support the managers with additional administration duties and production of critical documentation as required.

·       To be accountable and responsible for the safety and wellbeing of all children, staff, and environment, in the absence of the manager.

·       To play a significant role in the supervision of the staff team.

·       To encourage, mentor and support all staff members.

·       To act as a Key Worker for a young person. This is to include responsibilities such as:

·       Arranging individual time with a young person to enable them seek guidance, advice, and support on any matter.

·       Monitoring the individual Personal Plan and the Risk Management Plans.

·       Monitoring that the young person’s live documentation is up to date.

·       Ensuring that the young person’s health, cultural and religious needs are being met.

·       Ensuring that the young person’s leisure and social needs are being met.

·       Undertaking specific therapeutic care tasks as directed by the Homes Manager or Therapy Team.

Therapeutic Support

·       To follow the therapeutic plans, strategies and guidelines given about the young person’s therapeutic needs.

·       To attend therapy sessions with the young person when requested.

·       To work closely with the therapy support team to ensure that plans and assessments are being completed as instructed.

Educational Support

·       To attend daily education with the young person and act as classroom assistant when required by the teacher. This can be in a variety of educational settings.

·       Facilitate transport for young people to all education settings or activities.

Administration Duties

·       To attend all meetings as required i.e. Personal Plan meetings, Statutory reviews, Company Meetings, Team meetings, supervision or other meetings held about young people.

·       To attend specific management meetings as required.

·       To read all young people’s files and keep up to date with all the plans and therapeutic strategies.

·       To complete and maintain all necessary recording documentation for young person’s file.

·       Where requested to assist in the production of Personal Plans or Review Reports.

·       To familiarise yourself & work in accordance with all policies and procedures set out by the company.

·       To familiarise yourself work in accordance with the guidelines identified in the Children Act (2004) and the RISCA Statutory Guidance 2017.

Health and Safety Expectations

·       To be responsible for the safety of young people in your care and protect them from physical, sexual, or emotional harm.

·        To follow risk assessments and to help assess the risk of harm to young people and others.

·       To report dangerous, abusive, discriminatory, or exploitative behaviour affecting young people.

·       To adhere to and promote the Company’s Health and Safety Policy and ensure the maintenance of a safe environment.

Service Expectations

·       To attend all training provided by the Company.

·       To provide emergency cover at any of Càlon Care Services Homes.

·       To honour work commitments and arrangements, and to be flexible with working hours.

·       To drive company transport as instructed and ensure that the transport is kept in a clean and serviceable condition according to company policies and guidelines.

·       To work as a member of a team to provide a positive living experience for young people.

·        To fulfil ‘sleep-in’ duties in line with rota, to work weekends, Bank Holidays as indicated on the rota.

Personal Expectations and Presentation

·       To respect diversity and provide support to help young people develop their identity in respect to gender, disability, religious, cultural, or sexual orientation.

·       To promote equal opportunities for young people.

·       To ensure a high standard of personal behaviour at work and refrain from swearing, using offensive language, whether this is sexist, racist or in any way discriminatory.

·        To be mindful of confidential or sensitive information about young people or their family, other staff and documents that contain sensitive information, whilst complying with the Company’s Confidentiality Policy.

·        To work in accordance with the standards of practice as identified in the ‘Code of Practice for Social Care Workers’, as produced by Social Care Wales.

No employee of the company may:

·       Abuse neglect or harm young people, their family, or colleagues.

·       Exploit young people, their families, or colleagues in any way.

·       Abuse the trust of young people or the access to personal information about them.

·       Form inappropriate relationships with young people.

·       Discriminate unlawfully or unjustifiably against young people, carers, or colleagues.

·       Behave in a way, in or outside of work, which would call into question your suitability to work with young people.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessary with your evolving role within the service and the overall business objectives of Càlon Care Services Limited.